Course Outline - Work Measurement (Time Study)

The Work Measurement Training Program is a one-, two-, or three day on-site program that focuses on the principles and practice of stopwatch time study. The one-day program is an overview of the time study procedure with explanation of performance rating techniques and some brief practice sessions. The two- and three-day programs add significant time study and performance rating exercises for the attendee that must immediately apply the techniques in a work setting. The three-day program also includes award of a certificate of completion.

Historically, work measurement, and particularly the time study process, creates a great deal of hostility between the worker and the observer. This is even more accentuated when production output is used as the basis for wages.

This program teaches the proper procedures and "etiquette" to use in performing a statistically valid study. These programs are tailored for new IEs, time study technicians, factory supervisors, and anyone needing a primer on how to evaluate worker pace and performance and measure output with a watch. In the longer programs, substantial time is spent on "Fair Day's Work" concepts and the performance expectations of a "normal" operator. There are also many exercises in performance rating, and several stopwatch exercises in the sessions. Some time is also spent in reviewing Predetermined Method/Time Systems (PMTS) and the work sampling technique. Participants should have snapback-style decimal hour or decimal minute time study watches and simple four-function calculators. Stopwatches are available for purchase from Production Technology--click here for information.

1.0   Introduction to Work Measurement

2.0   History of Human Work Measurement
  2.1   Taylor and Gilbreth
  2.2   Relationship of operator method to output
  2.3   Advantages and uses of work measurement
  2.4   The work measurement model

3.0   Terms and Definitions
  3.1   Daywork and Measured Daywork
  3.2   "Fair Day's Work" Concepts
  3.3   Normal and standard time
  3.4   Allowances
  3.5   Avoidable and unavoidable delays
  3.6   The Standard Hour Concept

4.0   Time Study Tools and Techniques
  4.1   Stopwatches and boards
  4.2   Time study procedure
  4.3   Work description
  4.4   Method description and breakpoints
  4.5   Irregular and foreign elements
  4.6   Determining number of cycles
  4.7   Characteristics of normal performance
  4.8   Normal performance benchmarks
  4.9   Performance rating systems
  4.10  Continuous vs. snapback study

5.0   Performance Rating Exercises

6.0   Time Study Exercises

7.0   Predetermined Method/Time Systems (PMTS) Overview

8.0   Work Sampling Overview

9.0   Summary and Critique

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